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1. Acceptance of Terms
By accessing or using D2D Intelligence ("the Platform"), operated by Ingenious Consulting Limited ("Company", "we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Platform.
2. Description of Services
D2D Intelligence provides AI-powered micro-services including but not limited to data analysis, bias detection, KPI generation, predictive analytics, and spreadsheet deciphering. Services are delivered via our web application and API.
3. User Accounts
You are responsible for maintaining the confidentiality of your account credentials. You are fully responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use.
4. Credits & Payments
Services are purchased using credits. Credits are non-refundable and non-transferable. Credits expire according to the package terms. Prices are subject to change with 30 days' notice.
5. Data Ownership & Privacy
You retain full ownership of all data you upload. We act solely as a data processor. Your data is never used for training AI models. See our Privacy Policy for details.
6. Acceptable Use
You agree not to: (a) upload malicious code, (b) attempt to bypass security measures, (c) use the Platform for illegal activities, (d) reverse engineer our services, or (e) resell access without written permission.
7. Service Availability
We strive for 99.5% uptime but do not guarantee uninterrupted service. We reserve the right to suspend access for maintenance with reasonable notice.
8. Limitation of Liability
To the maximum extent permitted by Hong Kong law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Hong Kong.
10. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.
Last Updated: April 9, 2026
1. Information We Collect
Account Information: Name, email address, company name (optional), and password hash.
Usage Data: Files you upload, analyses you run, credits consumed, and execution history.
Technical Data: IP address, browser type, device information, and access timestamps.
2. How We Use Your Information
• To provide and maintain our services
• To process your credits and transactions
• To improve and optimize our AI models (without using your specific data)
• To communicate with you about service updates
• To comply with legal obligations
3. Data Processing & AI Models
CRITICAL: Your uploaded data is NEVER used to train public AI models. All processing occurs on dedicated GPU instances. Your data is processed, analyzed, and then automatically purged according to your package's retention period.
4. Data Retention & Auto-Purge
Your files are automatically deleted based on your subscription package: Explorer (24 hours), Starter (7 days), Growth (30 days), Enterprise (60 days). After purging, data is permanently unrecoverable.
5. Data Sharing
We do not sell, rent, or share your personal data with third parties except: with your explicit consent, to comply with legal obligations, to protect our rights, or with service providers under confidentiality agreements.
6. Your Rights (Under HK PDPO)
Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right to request access, correction, or deletion of your personal data. Contact us at privacy@d2dintelligence.com
Last Updated: April 9, 2026
1. Retention Periods by Package
2. What Gets Purged
Uploaded source files, intermediate processing data, and temporary analysis caches are automatically deleted. Generated reports remain available for download.
3. How Auto-Purge Works
An automated cron job runs hourly, scanning for files that have exceeded their retention period. When found, files are permanently deleted and logged in the audit trail.
4. No Recovery After Purge
IMPORTANT: Once data is auto-purged or manually deleted, it cannot be recovered. Please download important reports before the retention period expires.
Last Updated: April 9, 2026